Skincare & Haircare
Naturally radiant. Authentically you.

1. What is ZAS-LUMINA?
ZAS-LUMINA is a premium beauty brand offering 100% natural and organic skincare and haircare products—designed to enhance, restore, and maintain your natural beauty from head to toe. Whether you're trying to brighten your skin, grow longer, stronger hair, or nourish your glow, our handmade blends deliver real results—with love in every bottle.

2. Do your products work for all skin types and tones?
Absolutely! Our skincare line is crafted for all skin types—dry, oily, combination, acne-prone, and sensitive—and is safe and effective for all skin tones, including:

 - Brightening – for dull or uneven skin
- Lightening/Whitening – for fading dark spots, hyperpigmentation & Bleaching
- Caramel Glow Maintenance – for brown to deep tones (no bleaching!)

We celebrate every complexion. Not sure what fits your skin goals? We offer personalized product recommendations!

3. Are your products natural and safe?
Yes! All ZAS-LUMINA products—skincare and haircare—are made with natural, organic, and plant-based ingredients. No parabens, sulfates, harsh chemicals, or bleaching agents—just earth-grown goodness your skin and scalp will love.

4. What about haircare—what does ZAS-LUMINA offer?
Our ZAS-LUMINA NATURAL Hair Growth Oil and organic Hair Elixirs are formulated to:

💧 Stimulate hair growth & thickness
💧 Soothe dry, itchy scalps
💧 Strengthen hair strands & reduce breakage
💧 Restore shine, softness, and elasticity

We use powerful herbs and oils like castor, grapeseed, almond, hempseed, fenugreek, rosemary, hibiscus, amla, burdock root, and vitamin C to support natural, healthy growth for all hair types—natural, relaxed, locs, braided, or protective styles.

5. Can I use your products if I have sensitive skin or scalp?
Yes! Many customers with sensitive skin and scalp issues see noticeable improvements. We recommend doing a patch test first, just to be safe, especially for first-time use.

6. How long does it take to see results?
Skincare: Most users see improvements within 7–14 days of consistent use. Full results within 4–6 weeks.
Haircare: Many customers notice scalp relief and hair softness within a few uses, with stronger growth appearing in 2–4 weeks when used regularly.

7. Do you offer consultations or recommendations?
Yes! If you're unsure what works best for your skin or hair, just reach out—we’ll help you choose based on your skin type, hair texture, and goals.

8. What is your return or refund policy?
Due to the handmade and personal nature of our products, all sales are final. That said, we care about your experience—please contact us if something isn’t right, and we’ll do our best to assist.

9. How can I contact ZAS-LUMINA?
We’re here for you!
📧 Email: zaslumina@gmail.com
📞 Phone/Text: (301-893-5471)
📱 Instagram DM: ZAS-LUMINA
⏱️ Replies within 24–48 business hours. For order help, include your name & order number.

10. Where can I buy ZAS-LUMINA products?
🛒 Shop on our Official Website
📦 Visit our TikTok Shop
📲 Follow us on Instagram ZAS-LUMINA for promos, restocks & more!